Return Policy

Baby Health Care, Inc. stands behind our products because we want you to be satisfied with your purchase. Therefore, we offer the following satisfaction guarantee for items bought directly from Baby Health Care, Inc. and a limited warranty for products purchased from Baby Health Care, Inc. or an authorized reseller:


If you are not entirely happy with your purchase from our website, you can return the item for a full refund within 30 days of: (a) your purchase date for non-electronic products. This satisfaction guarantee requires proof of purchase and is only valid for products purchased directly from our website.

For items bought directly from our website, please contact us using the information provided below. When reaching out, ensure you have your proof of purchase available. For items purchased from authorized resellers, please contact them for inquiries unless it involves limited warranty claims as outlined below.


Customers wishing to return a product under the satisfaction guarantee or make a warranty claim should contact Baby Health Care, Inc. at Have your purchase details ready, including when and where the product was bought. You must then return the product with the proof of purchase. Note that you are responsible for shipping costs and a $10 restocking fee. It is recommended to obtain and keep the tracking number for your returned items.


At Baby Health Care, Inc., we guarantee that our products will be free from defects in materials and workmanship under normal use for the following periods:

  • Original Electronic Products: 1 year from the date of registration for new products and 6 months for refurbished products (availability of refurbished products may vary by location).
  • Replacement Electronic Products: 6 months from the purchase date for any replacement electronic products bought from Baby Health Care, Inc.’s website, including replacement sensors.
  • Non-Electronic Products: 30 days from the purchase date.

This limited warranty from Baby Health Care, Inc. does not affect any statutory warranty that may be provided by law. Customers in some regions may have additional rights under local legislation. For a comprehensive understanding of your rights, please consult the laws applicable in your country, state, or province.

We do not cover general wear and tear or damage due to misuse, modifications, improper maintenance, or storage.

If you receive a defective product, we will repair or replace, at our discretion, the defective item or its defective part(s) in accordance with this limited warranty. The replacement will be warranted for the remaining period of the original product’s warranty.

This warranty is valid only for the original purchaser of the product. Our products are sold exclusively by us and our authorized sellers, who are required to adhere to our policies, procedures, and quality standards. Since Baby Health Care, Inc. cannot ensure the quality of products sold by unauthorized sellers, this limited warranty is only valid for products purchased from Baby Health Care, Inc. or one of our authorized sellers, unless prohibited by law. We reserve the right to deny warranty claims for products purchased from unauthorized sellers, including unauthorized websites. This warranty does not guarantee uninterrupted or error-free operation of the product.

Please note: This limited warranty is the sole warranty we offer for our products.

We limit the duration of implied warranties, including those of merchantability and fitness for a particular purpose, to the duration of this limited warranty. To the extent permitted by law, we disclaim all other warranties. Some states, provinces, and countries do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you.

Our liability for any defect is limited to the terms set forth in this warranty and excludes claims for incidental or consequential damages, to the extent permitted by law. Some states, provinces, and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. No individual or entity is authorized to make any other warranty on our behalf. This warranty provides you with specific legal rights, and you may have other rights that vary by state, province, and country.